VSO Software Forum

Hello! This is actually the first time I've ever posted to a board like this, so please forgive my lack of experience. I recently purchased the Convert to X to HD software and it burned a couple of discs just fine. However, just recently, it started completing conversion then just stopping. It won't burn, it doesn't create the "certificate" folder I usually see in the conversion folder. It just stops and goes no further. Any possible solutions?

Hello Patrick,
Welcome! ♥
Please open HELP menu and VSO Support Center, so I can have your logs.

Regards,

Patrick,
I ever got the same problem. That is when I used the hard drive is HDD, not SSD, and I opened the Task Manger, it always showed Full Disk 100% error. Then I got the bug like you. The reason (maybe) is HDD is too slow. Since I changed to use SSD, this bug hasn't appeared anymore.
So, if you are using HDD, I recommend you change to SSD.
But, if you already use SSD, then you should contact directly to VSO team for the best support
Regards

Im new to this fourm as well. I have encountered the same error
goes to 100% conversation and then bam does nothing
here are the logs
please help ! lol

nobody? geez such a great software but to many problems
and no help :/

Hello

Please open HELP menu and VSO Support Center, so I can have your logs.
Don't forget to explain in the contact form your problem, I will check your problem

alexia wrote: ↑Tue May 09, 2023 7:47 am Hello

Please open HELP menu and VSO Support Center, so I can have your logs.
Don't forget to explain in the contact form your problem, I will check your problem

ok i sent using VSO Support Center, with logs
i hope you can help with my problem
thank you so much