Multiple install and Uninstall issues
Posted: Sun May 23, 2021 4:27 am
In trying to troubleshoot my problem I'm having with capturing content form Youtube.com (I'm posting that to a different thread) I did multiple installs, updates and uninstalls and found several issues that need to get fixed. All of the items listed below are present in the licensed current release 5.1.1.70 and beta 5.1.1.71 builds.
1. After installing the latest build you are prompted to update the download engine. The download engine installs to this path: "c:\VSO\VSO Downloader\6\engine\ydl.exe". Why isn't the updater overwriting the file located at "C:\Program Files (x86)\VSO\VSO Downloader\5\ydl.exe"? At the very least if the file needs to be somewhere other than the installation folder then it should be written to C:\ProgramData\VSO\VSO Downloader\6\engine\ydl.exe and NOT to the root of the system drive.
2. Every time I launch VSO Downloader I am prompted to update the 2021.04.01 (it is an April Fool's Joke?) Download Engine.
3. Uninstalling VSO Downloader does not remove all the files associated with the application nor the registry key. The folders "C:\ProgramData\VSO\VSO Downloader\" and "C:\Users\[user]\AppData\Roaming\Vso\VSO Downloader\" and their contents are not removed during the uninstall even if the option to remove all data is selected. The same goes for the registry key and sub-keys not being deleted. An uninstall MUST remove all data unless an option to retain specific information is provided and the option is selected by the user.
4. Selecting the option to open the log folder from the Help menu opens the users "My Documents" folder. This is not where the log files are written.
5. The time stamps on the log files don't make sense, the lines are written in order but the times jump back and forth by several (10+) minutes between consecutive lines. In the section of a log file below you can see that the timestamp jumps between 20:45 and 20:56. I can understand how log files can be complicated when there are separate threads writing to the same log file at the same time but that does not account for what is happening. In any case I clear the log file, launched VSO Downloader, completed the Download Engine Update and then close the application. The total time the applications was open was less than 5 minutes so there is no way the log file should have entries that are over 10 minutes apart.
20:45:10.520 ------------ ************************************Detection of the online network adapter finished************************************
20:45:09.457 Info Available network adapters: 5
20:56:46.943 Info Proxy disconnected
20:45:10.520 Info NOT ONLINE
20:45:10.516 Info Streaming monitoring stopped: Hyper-V Virtual Ethernet Adapter
20:45:10.395 Info Streaming monitoring started: Hyper-V Virtual Ethernet Adapter
20:45:09.457 Group NIC_4
20:56:46.944 Info Proxy disconnected
20:45:10.395 Info NOT ONLINE
20:45:10.391 Info Streaming monitoring stopped: Intel(R) Wi-Fi 6 AX200 160MHz
20:45:10.160 Info Streaming monitoring started: Intel(R) Wi-Fi 6 AX200 160MHz
20:45:09.456 Group NIC_3
20:56:46.944 Info Proxy disconnected
20:45:10.160 Info NOT ONLINE
20:45:10.157 Info Streaming monitoring stopped: Hyper-V Virtual Ethernet Adapter #2
20:45:10.018 Info Streaming monitoring started: Hyper-V Virtual Ethernet Adapter #2
20:45:09.456 Group NIC_2
20:56:46.945 Info Proxy disconnected
20:45:10.018 Important ONLINE
20:45:10.017 Warning unable to rebuild HTTP connection
20:45:10.016 Info Streaming monitoring stopped: Intel(R) Ethernet Connection (2) I218-LM
20:45:09.863 Info Streaming monitoring started: Intel(R) Ethernet Connection (2) I218-LM
20:45:09.456 Group NIC_1
20:56:46.945 Info Proxy disconnected
20:45:09.863 Info NOT ONLINE
20:45:09.861 Info Streaming monitoring stopped: Microsoft Wi-Fi Direct Virtual Adapter #2
20:45:09.457 Info Streaming monitoring started: Microsoft Wi-Fi Direct Virtual Adapter #2
20:45:09.454 Group NIC_0
20:45:09.452 ------------ ************************************Starting detection of the online network adapter************************************
1. After installing the latest build you are prompted to update the download engine. The download engine installs to this path: "c:\VSO\VSO Downloader\6\engine\ydl.exe". Why isn't the updater overwriting the file located at "C:\Program Files (x86)\VSO\VSO Downloader\5\ydl.exe"? At the very least if the file needs to be somewhere other than the installation folder then it should be written to C:\ProgramData\VSO\VSO Downloader\6\engine\ydl.exe and NOT to the root of the system drive.
2. Every time I launch VSO Downloader I am prompted to update the 2021.04.01 (it is an April Fool's Joke?) Download Engine.
3. Uninstalling VSO Downloader does not remove all the files associated with the application nor the registry key. The folders "C:\ProgramData\VSO\VSO Downloader\" and "C:\Users\[user]\AppData\Roaming\Vso\VSO Downloader\" and their contents are not removed during the uninstall even if the option to remove all data is selected. The same goes for the registry key and sub-keys not being deleted. An uninstall MUST remove all data unless an option to retain specific information is provided and the option is selected by the user.
4. Selecting the option to open the log folder from the Help menu opens the users "My Documents" folder. This is not where the log files are written.
5. The time stamps on the log files don't make sense, the lines are written in order but the times jump back and forth by several (10+) minutes between consecutive lines. In the section of a log file below you can see that the timestamp jumps between 20:45 and 20:56. I can understand how log files can be complicated when there are separate threads writing to the same log file at the same time but that does not account for what is happening. In any case I clear the log file, launched VSO Downloader, completed the Download Engine Update and then close the application. The total time the applications was open was less than 5 minutes so there is no way the log file should have entries that are over 10 minutes apart.
20:45:10.520 ------------ ************************************Detection of the online network adapter finished************************************
20:45:09.457 Info Available network adapters: 5
20:56:46.943 Info Proxy disconnected
20:45:10.520 Info NOT ONLINE
20:45:10.516 Info Streaming monitoring stopped: Hyper-V Virtual Ethernet Adapter
20:45:10.395 Info Streaming monitoring started: Hyper-V Virtual Ethernet Adapter
20:45:09.457 Group NIC_4
20:56:46.944 Info Proxy disconnected
20:45:10.395 Info NOT ONLINE
20:45:10.391 Info Streaming monitoring stopped: Intel(R) Wi-Fi 6 AX200 160MHz
20:45:10.160 Info Streaming monitoring started: Intel(R) Wi-Fi 6 AX200 160MHz
20:45:09.456 Group NIC_3
20:56:46.944 Info Proxy disconnected
20:45:10.160 Info NOT ONLINE
20:45:10.157 Info Streaming monitoring stopped: Hyper-V Virtual Ethernet Adapter #2
20:45:10.018 Info Streaming monitoring started: Hyper-V Virtual Ethernet Adapter #2
20:45:09.456 Group NIC_2
20:56:46.945 Info Proxy disconnected
20:45:10.018 Important ONLINE
20:45:10.017 Warning unable to rebuild HTTP connection
20:45:10.016 Info Streaming monitoring stopped: Intel(R) Ethernet Connection (2) I218-LM
20:45:09.863 Info Streaming monitoring started: Intel(R) Ethernet Connection (2) I218-LM
20:45:09.456 Group NIC_1
20:56:46.945 Info Proxy disconnected
20:45:09.863 Info NOT ONLINE
20:45:09.861 Info Streaming monitoring stopped: Microsoft Wi-Fi Direct Virtual Adapter #2
20:45:09.457 Info Streaming monitoring started: Microsoft Wi-Fi Direct Virtual Adapter #2
20:45:09.454 Group NIC_0
20:45:09.452 ------------ ************************************Starting detection of the online network adapter************************************