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[Donwloader 6] Issue downloading Beta

Posted: Wed Dec 29, 2021 8:02 pm
by Gripweed
Why offer a public beta if you aren't going to let us download it? I've filled out the request form although I'm a Goldmember for, I think, 7 years and have been a user of VSO Software products and Forum member for about 14 years. I received the email telling me how glad you are to have me try out the new software and gave me the Download address. I've made many attempts over many days and all I get is "Too many attempt. Try again tomorrow." Not good, not good at all.

Re: Public beta 6

Posted: Wed Dec 29, 2021 10:24 pm
by yoyo57
Initial download said "could not locate file", but this was after a windows security alert that I had to override.
I tried again after registering a different email address and it downloaded perfectly

Re: Public beta 6

Posted: Thu Dec 30, 2021 1:28 pm
by Gripweed
Trying a different one of my email addresses didn't work for me. I got the same "Too many attempt. Try again tomorrow." I guess I'm on the mailing list twice now with no benefit of a download.

Re: Public beta 6

Posted: Thu Dec 30, 2021 11:29 pm
by Cougar_II
Hello,

I have opened a bug report requesting assistance in this thread …

https://bugs.vso-software.fr/view.php?id=14036

Re: Public beta 6

Posted: Fri Dec 31, 2021 10:46 am
by Anaïs
Hello,

Could you send me an email to support@vsosoftware.fr :)

Re: Public beta 6

Posted: Wed Jan 05, 2022 6:40 pm
by Gripweed
OK, I sent you the requested email 5 days ago on Jan. 31st with all my information. I still have not heard anything from you and I still can not download the beta. I continue to get "Too many attempt. Try again tomorrow." when I try.

Re: Public beta 6

Posted: Wed Jan 05, 2022 6:51 pm
by Gripweed
I can't believe this - literally seconds after I posted my last message here I received your email reply to me. It was dated two days ago so I have no idea where it was in all that time.

Thank you. I now have the beta and will give it a good testing.

Re: Public beta 6

Posted: Wed Jan 05, 2022 9:22 pm
by Gripweed
Crashes immediately every time I try to use it. What Windows OS is this supposed to work with? It certainly doesn't work with Windows 7-64.

The more I read the descriptions of this program the more I realized that it is just another Youtube-DL GUI type program. I must have 5-6 free ones already. I don't need another one. What is needed is competition to the DRM-busting downloaders like StreamFab and AnyStream to bring down their prices.

Re: Public beta 6

Posted: Thu Jan 06, 2022 9:48 am
by yoyo57
I have tested on Win11 and Win10 and OK
For crash problem I did clean install (on about 3rd screen into install process) and this fixed the crash problem on this beta software.
For Win7 I don't know if VSO support it. As MIcrosoft support for Win7 ended 2 years ago, there is a chance this could cause issues.

Re: Public beta 6

Posted: Mon Jan 10, 2022 8:19 pm
by yoyo57
just updated to beta 6.0.0.55 and stable.