VSO Software Forum

Dear VSO Downloader 6 beta testers, thanks for your help and your feedback!

As you may have noticed compared to VSO Downloader 5, we're now trying to detect links without having to refresh the page.

However, this feature in beta Downloader 6 is currently only implemented on Youtube.

So we required your assistance to report websites where video links are not detected. Report the URL

How can I get vso downloader 6 beta ????

Hello,

Go here: viewtopic.php?f=58&t=22051

Link available down the message !

hallo VSO Team,
when i open a video on youtube, it is recognized very quickly.
but it doesn't just appear once to load, but more than once, like two to four times.
this also happens when i select several videos, each of the videos is listed several times for download.

beta 6.0.0.55

Hello,
If you are in radar mode, it will detect video are they get detected on your internet connection.
If you copy & paste the video link in manual mode, only this video should be detected !

yes, in radar mode.
one and the same video is added to load several times, not different videos.
this does not happen with downloader 5.

When it detects videos, you should see a circle on the left…
Clicking the circle should select the video to be investigated and get ready to download.

I am not part of VSO so it’s all I know….

Else go manual mode, paste link and only this video will be loaded and ready to download

I am aware that you are not a member of VSO.

after today's update it works correctly.
each selected video is only listed once for download.

That is great news, thank you for reporting this for all of us !

Hi!

I'm running 6.0.0.58. The video at this link will download in Automatic mode, but it will not pick up the correct name, so the file gets named web.mp4:

https://www.svtplay.se/video/33763458/u ... id=jXkqwXk

If I download the same file in Manual Mode, the correct name will be picked up.

Regards,
/Hulot

Hello,

https://bugs.vso-software.fr/view.php?id=14044

Bug report created for you, let's see what VSO says/explain on this behavior (Normal or they can fix something...)

VSO’s answer:

juval
2022-02-01 16:32

you need to clean browser cache (generally Ctrl+F5) in order to fix this issue

Hi, all!

I downloaded that VSO Downloader 6.0 BETA from my e-mail - as response from VSO Team.
After downloaded - I tried to install, all worked out ok.
There was appearing Shortcut to VSO Downloader 6. After opening that application, however,
I was said to enter my e-mail address again in opened right-side window.
After I entered my e-mail address, I pressed Submit -
and received an error message (in French) -
----------------------------------------------------

Erreur d'application

Exception EAccessViolation dans le module
VsoDownloader.exe en 000000000102EB70.
Violation d'acces a l'adresse 000000000142EB70 dans le
module 'VsoDownloader.exe'. Lecture de l'adresse
0000000000000000

OK
---------------------------------------------------
What it means??? Something got wrong??? Should that VSO Downloader 6.0 BETA to be installed on
PC, where is no other (working version) of VSO Downloader???
If so - then I could try to install that BETA version on another PC Windows10 64bit.

I had same issue, doing clean install on about 3rd screen in fixed it for me. beta 60.0.0.62
Yes language issue not fixed yet

Now I tried to install that received by email version of VSO Downloader 6 Beta
(originally it is VSO downloader version 6.0.0.51
on another computer, business class laptop W10 64bit. On fourth try it was installed
and during updating updates it was shown as VSO Downloader 6.0.0.61.

But the downloader does not work. It blocks whole computer.
When trying to activate manually download from Youtube, there opens a small window again - Enter your email
but when clicking this button - on the open window appears text -
Please enter the pin code we send you by email.
I have not received any pin codes.
When trying to enter my email address in that window -
the response is - that email address is rejected.

Hi,

Out of curiosity, when the upgrade occurred, it tries to update the software but also the Download_Engine
Did you get any errors, Access Denied, Error 5 when trying to upgrade the engine ?

If you did see this, and pressed ignored, wonder if these are the cause of the PC hanging or having issues...

rexxon - sounds like licence confused after you used app on a different new computer/ too many computers. Maybe contact vso support for resolution, the vso computer id is usually only linked to/ only authorises one computer. Unless you uninstall which includes vso prompt to remove licence from that computer.

yoyo57 wrote: ↑Thu Feb 03, 2022 12:06 am rexxon - sounds like licence confused after you used app on a different new computer/ too many computers. Maybe contact vso support for resolution, the vso computer id is usually only linked to/ only authorises one computer. Unless you uninstall which includes vso prompt to remove licence from that computer.

May be. I think - in the invitation post for Beta version users - there should be clearly shown -
how the install process goes, and - what to do if there are errors shown by install.
I was confused on my Desktop computer, where I have working version of VSO Downloader 5,
about three additional variants by install - like
- clean the registry;
- clean the cache,
- delete former versions;

I imagined that (making clean install) I could (marking those choices) accidentally delete my working VSO Downloader 5.

So - after unsuccesful install on my desktop PC - errors - I tried to install that VSO Downloader 6 BETA on another
computer/laptop - previously - without installed VSO Downloader,
not knowing, that one email address owner is limited to use it only on one computer.
I have deleted now that VSO Downloader 6 BETA from both desktop and laptop -
reason - I could not install it... everywhere are showing error messages.

Cougar_II wrote: ↑Wed Feb 02, 2022 7:38 pm Hi,

Out of curiosity, when the upgrade occurred, it tries to update the software but also the Download_Engine
Did you get any errors, Access Denied, Error 5 when trying to upgrade the engine ?

If you did see this, and pressed ignored, wonder if these are the cause of the PC hanging or having issues...

Yes, by trying to install VSO Downloader 6.0 BETA on my laptop (after install errors on my Desktop PC)
I had such error - Access Denied, Error 5 - it was showing after the first version (6.0.0.52) could
not be installed, but when I pressed on button "Close" - program itself was trying to update
to version 6.0.0.61. and made it until the end. However after that update VSO downloader
had shown that - Access Denied, Error 5 window. Now after I closed that window by "Close" -
the (installed) version of 6.0.0.61 was showing up - in Dark Wood mode, with red mark Beta.
Download was preset as - Manually.
When I wanted then download video from Youtube - it started for a second - then stopped and
the small window opened again "Enter you email" - and later I found that text -
"Please enter a pin code we sent you by email" - I have not received any pin code by email.
When entering my email address in that field - the response was - This email address is blocked.

After trying to activate VSO Downloader 6 from shortcut - the installing screen appears
with that French error message, (I wrote it in previous post).
So - no success...

And now --- a merical happened.
On this third try on my desktop PC W10 64bit,
the installation process was successful, program itself updated up to
version 6.0.0.61 Beta.
I was trying to download video from Youtube - and it works!
I chosed a video file - song -
Josh Turner "Your man" cover by Nonoy
https://www.youtube.com/watch?v=iYh21AU9icw

File downloaded, file format - matroska .MKV, File size (time - 03:43) - 82.5 MB
good quality. It works!

But it took time for that download, about 7 minutes.
------------------------------------------------
So - but it was the one and only success,
because - after trying to restart the 6.0.0.61 Beta - it does not work again... does not start...

The same error message in French...

However - I am not good in French - but I could compare numbers -
and the error message about numbers is a little different :
----------------------------------
Erreur d'application

Exception EAccessViolation dans le module
VsoDownloader.exe en 000000000102F110.
Violation d'acces a l'adresse 000000000142F110 dans le
module 'VsoDownloader.exe'. Lecture de l'adresse
0000000000000000

OK
------------------------------------