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Video not downloading

Posted: Tue Nov 01, 2022 11:38 pm
by Diesel67
The following will not download in the program:
https://youtu.be/aixfILintuQ

Is the problem at your end or mine?

Re: Video not downloading

Posted: Wed Nov 02, 2022 6:32 am
by yoyo57
I tried to download it using latest version of vsodownloader. Received error message to switch to radar mode. I did this but file still does not download.
Most likely will be sorted out when next update released.

Re: Video not downloading

Posted: Wed Nov 02, 2022 8:38 am
by alexia
I tried in radar mode BUT with my youtube account activated on the page of my browser and I was able to download the video :wink:

Re: Video not downloading

Posted: Wed Nov 02, 2022 8:48 am
by yoyo57
When you say activated. What do you mean please? I am logged into my youtube account and cannot see any "activate" option in the web browser.

Re: Video not downloading

Posted: Wed Nov 02, 2022 10:48 am
by alexia
Yes, just log on to youtube, afterward try to use radar mode

Re: Video not downloading

Posted: Wed Nov 02, 2022 4:49 pm
by Cougar_II
Youtube says Sign In to validate your age, this is why you need to be logged in your youtube channel.

Once logged in, in theory is still should download with link, but hey if Radar worked, stick with what works :)

Re: Video not downloading

Posted: Wed Nov 02, 2022 9:36 pm
by yoyo57
Manual mode - vso asks for youtube log in credentials, entered these, but file does not download.
Switch to radar mode and download worked

Re: Video not downloading

Posted: Thu Nov 03, 2022 8:44 am
by alexia
It works only with radar in this case because Youtube needs a Sign In to validate your age

"vso asks for youtube login credentials, entered these, but file does not download." This work to Vimeo videos :wink:

Re: Video not downloading

Posted: Thu Nov 03, 2022 11:00 pm
by PALDK
I can't get the latest version to dload this from youtube.
https://www.youtube.com/watch?v=WwkcFvhcs3c

Tried everything and then some :)

Any help would be awesome.

Re: Video not downloading

Posted: Fri Nov 04, 2022 6:17 am
by yoyo57
I followed above hints and works ok for me

Re: Video not downloading

Posted: Fri Nov 04, 2022 8:09 am
by PALDK
Lucky you.

No matter what I try I get an error after downloading. Yes I am signed in on YT and I am verified.
Even tried a 100% clean install of VSO, still same problem.

Been using VSO-Ultimate since 2012.
I've been very happy with VSO but the problems with YT is forcing me to find another tool for my needs.
Lately these errors has been happening way to often, a little tired of using so much time trying to make something work and often to no avail.
Often is it fixed when the engine is updated but only for a short time.
Have to say it's not all videos on YT but still annoying when it's a video you really would like to download.

I'm on windows 11Pro 64bit (New clean install) dont think that's the reason as I had same problems on my windows 10Pro 64bit too.

Attached 2 pictures showing the error.

Re: Video not downloading

Posted: Fri Nov 04, 2022 9:19 am
by alexia
I offer you a TeamViewer, contact us at support@vsosoftware.fr so that we can send you the link to solve this problem :wink:

Re: Video not downloading

Posted: Sat Nov 05, 2022 11:13 am
by PALDK
Thank you for your offer, but as I said in my answer to the suportmail I got, I do not grant anyone remote access to my computers.
Nothing personal I'm just very strict with my security.

If it's something you would be able to do to fix it on my computer, why not share the solution here so anyone with same problem now and in the future have the possibility to make it work.

Yet again, thank you for reaching out, it's really appreciated.

Re: Video not downloading

Posted: Sat Nov 05, 2022 8:54 pm
by yoyo57
Try following:
1. Open youtube and play it
2. Copy the link into vso in Manual mode, then when vso asks for youtube log in credentials, entered these.
3. Then switch to radar mode and wait a while and vso should now download it

Re: Video not downloading

Posted: Sat Nov 05, 2022 9:24 pm
by PALDK
Thank your for your suggestions, but I've already tried them.

I'll wait for the next engine update and see if that'll fix it.

I'll leave it here, but yet again a big than you to all you kind people who tried to help, it is appreciated.

Re: Video not downloading

Posted: Sun Nov 06, 2022 7:13 pm
by Cougar_II
Hi,

No idea what could be wrong...

I went to Youtube, and LOGGED IN my account.
Yes I have my proper date of birth so youtube knows I am more than 18 or more than 21...

Using Download v6.0.0.97 (Latest Engine) I PASTED your link: https://youtu.be/aixfILintuQ

It's downloading fine right now...

I never really got the Downloader enter your credentials in the software to work in the past, to be revisited...

100% SUCCESS ...

Re: Video not downloading

Posted: Sun Nov 06, 2022 9:17 pm
by PALDK
Finally. I think I've pinpointed the culprit.

I've never used the convert, left it blank so I would just get the video in what ever format it was posted.

Video do download, but when it's finalizing it will fail if "convert" is left blank. At least it does on my end.

Setting the convert to MKV and finalising will work just fine.

Here is a couple of snaps.

In short.
Convert left at nothing will make finalize fail, if set to MKV it will work just fine.

Was never a problem before v6

Hope this can help other people who might battle this problem now or in the future.

BTW.
Sorry for me rambling, English is not my native tongue.