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How to completely uninstall ConvertXtoDVD

Posted: Tue Apr 29, 2008 1:36 pm
by Claire
Hello,

Want to completely unistall ConvertXtoDVD to have a fresh reinstall? To avoid a problem or crash that cannot be explained?

Or want to get ride completely of an old version?

Use this tool to completely remove any trace of ConvertXtoDVD or any VSO product on your computer:

Get CleanVSO Tool

Posted: Thu May 01, 2008 5:26 pm
by Wizard70
You need a seperate program to uninstall this thing ?

Interesting ! :?

Posted: Thu May 01, 2008 7:22 pm
by Cougar_II
Wizard70 wrote:You need a seperate program to uninstall this thing ?

Interesting ! :?
Hi,

The tool does 2 things:

1- Uninstall, the same as if you did it manually.

2- Deletes the 2 registry keys associated with ConvertXtoDVD.

Several users have no idea how to go to the registry or are scared blue of accessing it !

When you select [X] Settings it does just that, delete those 2 keys.

So you end up with a 100% clean uninstall.

Needed sometimes when some keys get corrupted and causes issues.
Removing those keys fixed a few weird problems.

Posted: Fri May 02, 2008 12:07 am
by Wizard70
Thanks for clarifying cougar, but why doesn't the default uninstaller take care of the registry entries ?

Posted: Fri May 02, 2008 12:35 am
by Cougar_II
Hi,

That's something VSO would need to answer.

But 1 advantage not to delete those keys, if if you decide to uninstall it, then reinstall it, you will not loose your registration key, and all your settings.

1 disadvantage, the registry is probably full of stuff not needed from multiple software when uninstalled.

Can't delete theHKEY_CURRENT_USER\Software\VSO\ConvertXtoDVD

Posted: Thu May 29, 2008 5:31 pm
by Naka
Hi, I was having problems in saving the settings in my ConvertXtoDVD on Windows Vista, kept receiving a message that a folder could not be created to save them, then I've decided to uninstall and reinstall everything.
The VSO Cleaner was not able to delete the
HKEY_CURRENT_USER\Software\VSO\ConvertXtoDVD, so I've tried to delete it manually, but I also was not able to, kept receiving an error message, even after setting permission to erase and modify the key. I can't rename it either.
What should I do? Is it a problem with the Regedit from Vista?

Posted: Thu May 29, 2008 5:40 pm
by Phil
That sounds weird...
Are you running regedit with admin privileges, i.e. do you have a UAC prompt when launching it?

Posted: Thu May 29, 2008 11:14 pm
by Naka
Yes, I´m running it with admin privileges and with UAC turned off.
Funny is that when I had the XP I never had any problem with the program, think I´m gonna have to switch back to Windows XP. :cry:

Posted: Thu May 29, 2008 11:39 pm
by Phil
The only thing I could think of is some security software preventing you from deleting the key.
If you have anything like that installed, try disabling it and also Windows Defender...

Posted: Sat May 31, 2008 3:14 am
by Naka
Hey, I finally did it. I deleted the key after disabling all security softwares and setting admin privileges to every subfolder in the key (had to delete one by one, kinda backwards). Reinstalled the program and everything's working fine now.
Thanks for the help.

Posted: Sat May 31, 2008 10:11 am
by Clueless
Naka wrote:Hey, I finally did it.
Good to see you've got it sorted out. I don't think this is a Vista/XP thing though. I use XP but have had similar problems in the past with other software. The registry keys display as having the right security permissions but they don't (why this happens is a mystery to me) but just manually re-entering the permissions on the key using Regedit fixed the problem for me.

Posted: Wed Jul 16, 2008 1:55 pm
by Walker1
Clueless wrote:
Naka wrote:Hey, I finally did it.
Good to see you've got it sorted out. I don't think this is a Vista/XP thing though. I use XP but have had similar problems in the past with other software. The registry keys display as having the right security permissions but they don't (why this happens is a mystery to me) but just manually re-entering the permissions on the key using Regedit fixed the problem for me.
I have Vista Home Premium on 1 PC & XP-Home on the other. Vista does have some weird quirks and at times I have to use the XP pc to get a task done as Vista has a problem.

On another note I was having problems with the program turning my DVD blanks into ash trays & false error messages. I de-installed the program using the control panel/programs and then reinstalled the software.

As of today I have not had anymore problems with burning discs and they all play fine.